Welcome to Innuovo Group! These Terms and Conditions of Service (“Terms”) govern your use of our website, digital content, and services, including consulting, training, coaching, mentoring, and any related offerings (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. Please read them carefully.
Services Provided
We provide professional services including but not limited to:
Training & Workshops
Coaching & Mentorship
Consulting Services
Leadership & Team Development
Organizational Diagnostics & Process Optimization
Strategy & Transformation Programs
Services may be delivered online, onsite, or in hybrid formats. Specific terms (scope, fees, duration, etc.) are defined in service agreements or contracts signed with clients.
Eligibility
You must be at least 18 years old or the age of legal majority in your country to use our Services. By using our Services, you represent and warrant that you meet these requirements.
Use of Website and Content
All materials, tools, guides, and resources provided on our website or during our Services are for informational and professional purposes only.
You may not reproduce, distribute, sell, or use our content for commercial purposes without prior written consent.
We reserve the right to update, modify, or remove content at any time.
Client Responsibilities
When engaging in our Services, you agree to:
Provide accurate and complete information.
Use our Services only for lawful purposes.
Respect confidentiality agreements and intellectual property rights.
Not misuse, disrupt, or attempt to gain unauthorized access to our systems.
Fees & Payments
Some Services are provided free of charge (e.g., newsletters), while others may require payment.
Fees for services are communicated in advance and agreed upon in written contracts.
Payment terms (deadlines, deposits, invoicing, etc.) are specified per engagement.
Unless otherwise agreed, fees are non-refundable once Services have commenced.
Newsletter and Communications
By signing up for our newsletter, you consent to receive emails with insights, updates, and news. You can unsubscribe at any time via the link in the footer of each email.
Cancellations & Rescheduling
Cancellations or rescheduling must be communicated in writing.
For training, coaching, or consulting sessions, cancellations made less than 5 days before the scheduled date may be subject to fees.
We reserve the right to reschedule or cancel Services due to unforeseen circumstances, with reasonable notice provided.
Intellectual Property
All training materials, guides, methodologies, and digital resources remain the intellectual property of Innuovo Group.
You may not copy, reproduce, or distribute them without prior written consent.
Confidentiality
Both parties agree to keep confidential information shared during Services private and not disclose it to third parties without consent.
This obligation survives the termination of the engagement.
Data Protection & Privacy
We comply with the General Data Protection Regulation (GDPR) and other international privacy laws.
Personal data collected will only be used for delivering Services, managing client relationships, and sending relevant communications if consented.
For more information, please review our Privacy Policy.
Disclaimer of Warranties
Our Services are provided on a professional, good-faith basis.
We do not guarantee specific outcomes, business results, or financial performance from the use of our Services.
To the maximum extent permitted by law, we disclaim liability for indirect, incidental, or consequential damages.
Limitation of Liability
To the maximum extent permitted by law:
We do not guarantee that the Services will be error-free, uninterrupted, or suitable for your specific needs.
We are not liable for any indirect, incidental, or consequential damages arising from your use of our Services.
Third-Party Links & Tools
Our website may contain links to third-party sites or use third-party tools. We are not responsible for their content, policies, or practices.
Termination
We reserve the right to suspend or terminate access to Services if you breach these Terms, engage in misconduct, or misuse our content.
Changes to Terms
We may update these Terms from time to time. The updated version will be posted on our website with a revised “Last Updated” date. Continued use of our Services after changes means you accept the new Terms.
Contact Us
For questions about our Terms and Conditions please contact:
Innuovo Group
Email: contact@innuvogroup.co